Shipping & Delivery Policy
1. Dispatch Time
We are committed to delivering fresh products. All orders are processed and dispatched within **24-48 hours** of placing the order. You will receive a tracking link via email/SMS once your order is shipped.
2. Delivery Estimates
- Kerala & South India: 3-5 business days.
- Rest of India: 5-7 business days.
- Remote Locations: 7-10 business days.
Note: Delays may occur due to public holidays or unforeseen logistics issues.
3. Shipping Charges
We offer **Free Shipping** on orders above ₹999. For orders below this amount, a flat shipping fee of ₹50 applies.
4. Damaged Products
If you receive a damaged product (e.g., broken honey jar), please send us a photo within 24 hours of delivery to support@vanatheeram.in. We will issue a replacement or refund immediately.