Welcome to Vantheeram! We are committed to delivering your orders in a timely and efficient manner. Our products, sourced from the vibrant tribal communities of Wayanad, Kerala, are shipped all over India with the utmost care. Please read through our shipping policy to understand our processes and guidelines.
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
- Processing Time: Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak seasons or due to unforeseen circumstances.
2. Shipping Methods & Delivery Times
- Standard Shipping: We offer standard shipping across India. Delivery times may vary depending on your location, typically ranging from 5-10 business days after the order has been processed.
- Express Shipping: For faster delivery, we offer express shipping options at an additional cost. Delivery times for express shipping are usually between 2-5 business days after processing.
- Remote Areas: Please note that delivery to remote or rural areas may take longer. We strive to ensure that all our customers, regardless of location, receive their orders promptly.
3. Shipping Charges
- Standard Shipping: Shipping charges are calculated based on the weight and destination of your order and will be displayed at checkout.
- Express Shipping: Additional charges apply for express shipping services, which will also be calculated at checkout.
- Free Shipping: We occasionally offer free shipping promotions. Please check our website for current offers.
4. Order Tracking
- Once your order has been shipped, you will receive an email with tracking details. You can track your order using the link provided in the email.
5. Delivery Issues
- Incorrect Address: Please ensure that your shipping address is accurate. Vantheeram is not responsible for orders delivered to incorrect or outdated addresses provided by the customer.
- Delivery Delays: While we strive to deliver orders within the estimated time frames, delays may occur due to factors beyond our control (e.g., weather conditions, courier delays). We appreciate your patience in such situations.
- Lost or Damaged Packages: In the unlikely event that your order is lost or arrives damaged, please contact our customer service team at [Customer Service Email/Phone] within 48 hours of delivery for assistance.
6. International Shipping
- Currently, we only ship within India. We hope to expand our services internationally in the near future.
7. Changes to Shipping Policy
- Vantheeram reserves the right to update or modify this shipping policy at any time. Any changes will be reflected on this page with the updated date at the top.
Thank you for shopping with Vantheeram. Your support helps preserve the rich cultural heritage of the tribal communities in Wayanad.
For any further questions, please contact our customer support at
Customer Service
Email: infovanatheeram@gmail.com
Phone: 9567-848-746